Privacy Policy
1. What we collect
- Account: your name, email address, and sign-in details, handled by our sign-in provider.
- Your content: document photos you scan or upload, the fields read from them, and the loads, expenses, mileage, maintenance, and settings you enter.
- Corrections: the changes you make to fields the Desk read.
- Records of use: server logs (IP address, device and browser type, time of request), how many documents you scan, and a record of when you accepted these policies, including your IP address at that moment.
We don't collect Social Security numbers, bank logins, or card numbers. When paid plans open, card payments are handled by our payment processor, and card numbers never reach our servers.
2. How we use it
- To run the Desk for you: read documents, sync your records between devices, keep backups, and produce your reports.
- To support you when you ask for help.
- To keep the service secure and working, and to count usage.
- To improve our document reader, using your corrections.
- To contact you about your account and, during the beta, for check-ins through the channel you chose.
We don't sell your personal information, don't share it for advertising, and don't use it to build profiles for anyone else. We don't share your rates or business numbers with brokers, carriers, or other drivers.
3. Who processes it for us
We use these service providers, only to run the Desk:
- Railway: application hosting and the database (United States).
- Cloudflare: document photo storage (R2), off-site encrypted backups, domain, and email forwarding.
- Clerk: sign-in and account management.
- Anthropic: automated reading of documents you scan, through its commercial API. Under its commercial terms, API inputs are not used to train its models; they may be retained briefly for safety monitoring, then deleted.
- GitHub: storage of encrypted database backups.
- Stripe: payments, once paid plans open (not used during the free beta).
If we add or replace a provider that handles your content, we'll update this list before the change.
4. Who can see your data
Your records are tied to your account and are not visible to other users. The founder can technically access account data but only looks at your records when you ask for help or when needed to fix a problem, keep the service secure, or comply with the law. Access to documents is logged. We may disclose information if required by law or valid legal process, and we'll tell you first unless the law prevents it.
5. How long we keep it
We keep your data for as long as your account exists, including after you stop using the Desk or cancel a paid plan, because many drivers need their records for audits years later. We don't delete it on our own schedule. When you ask us to delete your account, we delete your data from our live systems within 30 days; encrypted backups expire within 90 days. We may keep the record of your policy acceptance and minimal account details as long as needed to show what you agreed to.
6. Your choices
- Export: Data → Export in the Desk, anytime.
- Correct: edit any record in the Desk.
- Delete: email ryan@owneroperatorcentral.com.
- Stop check-ins: reply STOP to a text or tell us by email. It doesn't affect your account.
Depending on where you live, you may have additional rights to access, correct, or delete your information. Email us and we'll honor them.
7. Security
Data is encrypted in transit and at rest, backups are encrypted, and access to our systems is limited to the founder with two-factor sign-in. No system is perfectly secure. If a breach affects your information, we'll notify you without undue delay and as the law requires.
8. Other things
The Desk is for businesses in the United States and is not meant for anyone under 18. If we change this policy in a way that matters, we'll tell you by email or in the app before the change takes effect.
Contact
OODESK LLC · Bloomington-Normal, Illinois · ryan@owneroperatorcentral.com